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Customer
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FREQUENTLY
ASKED QUESTIONS : Cabins &
Services
[ Back to Frequently
Asked Questions Index Page ]
| What
amenities will my cabin have?
What’s
a Cabin Guarantee (GTY, GUAR or ROS)?
What
are IS, OV, V, W, X, Y and Z cabins?
What
are inside, outside, balcony, verandah & suites?
Are ships
& cabins accessible for passengers with disabilities?
Are there
medical services onboard?
Are there
laundry services aboard?
Are there
meeting rooms onboard?
How does
someone call, e-mail or fax me aboard the ship?
| What amenities
will my cabin have? |
Cabin amenities vary depending on cruise line,
ship, and category, but most ships include the
following: shampoo and soap, safe, TV, closet,
private bathroom, hairdryer, and refrigerator.
Most of the new ships offer all of these basic
amenities. Please note the following exceptions:
Hairdryers:
- Carnival: only on the Conquest, Destiny,
Legend, Pride, Spirit, Triumph, Victory &
Glory class ships.
- Holland America: all ships except the Noordam
- Norwegian: all ships except the S.S. Norway
- Royal Caribbean’s new ships: Vision
class, Radiance & Voyage class vessels.
- Celebrity’s new ships: Galaxy, Mercury
& Millennium class vessels.
Refrigerators:
- Carnival: only on the Conquest, Destiny, Legend,
Pride, Spirit, Triumph, and Victory; some suites
on older ship
- Disney: coolers only; refrigerators can be
rented for duration of cruise and are supplied
free of cost for medical reasons
- Norwegian: depends on category; some outside
cabins and most suites on older ships
- Royal Caribbean: Adventure, Explorer, Navigator,
and Voyager only; some outside cabins and most
suites on older ships
Due to safety reasons, irons are not provided
in cabins, but you are allowed to bring one aboard.
Travel irons work great and are easy to pack!
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| What is a Cabin
Guarantee (GTY, GUAR or ROS)? |
A cabin guarantee means that you have reserved
a specific cabin category, but you have not yet
been assigned a specific cabin. And is a great
way of getting an upgrade, but that not guarantee.
For instance, if you reserved a guaranteed outside
cabin on the upper deck, that cabin could be anywhere
on the upper deck. You will generally be assigned
a specific cabin and cabin number during embarkation;
occasionally you will be notified of your cabin
number in advance.
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| What are V, W,
X, Y and Z cabins? |
On Celebrity's and Royal Caribbean’s ships,
W, X, Y, and Z cabins are guaranteed cabin designations
for outside with balcony, outside, and inside
cabins, suites, respectively. On Holland America’s
ships, V designates a guaranteed verandah cabin,
W and X designate guaranteed outside cabins, and
Y and Z designate guaranteed inside cabins. On
Carnival's ships, is an inside guaranteed (category
4A and up), and OV is an ocean view guarantee
(category 6A and up). Still not sure check when
booking your ship, you will always have a description
f the cabin you are booking.
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| What are inside,
outside, balcony, verandah and suites? |
Inside (interior) cabins do not, while outside
(ocean view) cabins have a porthole/window.
Balcony & verandah are cabins, which have
a private balcony/verandah these cabins can also
be classed as premium staterooms to. Suites are
the staterooms with a private verandah (mostly)
these rooms can also have a separate lounge, wet
bar and large bathrooms. Suites come in all different
sizes from 200sqf to the size of a large apartment
(1000sqf+) Size of cabins can be different on
every cruise line and category so always check
first to make sure you like the size of the room.
Balconies are the best way to cruise, cost and
size will let you have a private balcony for the
cost just above an outside (ocean view) cabin.
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| Are ships &
cabins accessible for passengers with disabilities?
|
The level of accessibility for passengers with
disabilities varies significantly from ship to
ship. In general, the newer ships are more accessible
while the older ones are less so. In response
to the Americans with Disabilities Act (ADA) All
of the major cruise lines have been making concerted
efforts to bring all their ships up to code. For
detailed information on the accessibility go to
Access-Able's website, this will give you an update
information on todays cruise ships: www.access-able.com.
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| Are there medical
& treatment services onboard? |
Virtually every cruise ship (except for some
smaller vessels operating in coastal waters) has
a fully-equipped medical facility and staff to
handle almost any emergency. General all of the
mainstream large ships have a full staff to help
from motion sickness to full E.R. treatments.
Most of the medical staff (Doctors and R.N Nurses)
are from the United States or United Kingdom.
But the treatment in not include in the cost your
cruise package, so be warned you will be charged.
If you have insurance you will be able to *claim
when you return home.
*Claims are not guaranteed, you will need to review
your insurance policy.
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| Dry cleaning &
Laundry services aboard? |
Almost all cruise ships have laundry facilities
and most all provide dry-cleaning services. There
is, however, an additional charge for professional
laundry and dry-cleaning services. Some ships
also have self-service launderettes. If you are
taking children we recommend you take extra clothes
are the cost of laundry can be expensive if the
ship does not have self-service launderettes.
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| Are there meeting
rooms onboard? |
Just about every full size ship has public rooms
to offer as meeting space for groups. If you'd
like to make such arrangements, contact our group
sales department to coordinate and schedules.
Your ship may also be able to offer audio-visual
equipment (some fees may be required).
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| How does someone
call/e-mail or fax me onboard the ship? |
Most major cruise ship now offers computers with
Internet access, which can be rented by the minute
or hour. In addition, ships can be reached via
direct-dial satellite or fax. You can also telephone,
telex, radiogram or fax to anywhere in the world
and be billed at applicable ship-to-shore rates.
Just remember that ship-to-shore phone calls are
expensive, on average $8 per minute.
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