How do I find where I'm going or my cruise's itinerary?

How do I get the information and address of my departure port?

What flight and departure times can I take?

What if my flight gets delayed or cancelled?

Can I customize my air?

Should I book air through the line?

How much are airport transfers?

How do I arrange transfers?

What time do I board the ship?

When does the ship depart?

To find your itinerary, please see our Itinerary Finder.

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For addresses of departure ports, driving directions, and parking information, please see our Port information & Driving Directions page.

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You should plan to arrive at the nearest airport closes to your port of departure at least three hours before embarkation begins. Board all most ships start around 12.30pm and stops around 1 hour prior to departure. If you’re late, the ship will sail without you.

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If you have purchased travel insurance or arranged air through the cruise line, you are eligible for reimbursement costs incurred while catching up with your ship at its next port of call (cost to get new tickets or hotel stays). This applies only to carrier-caused delays or other covered reasons, but check with your insurance vendor before travel.

If you have arranged air privately and have not purchased travel insurance, you are responsible for all costs incurred while catching up with your ship at its next port of call. We highly recommend taking insurance!

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Yes. You can customize your flight by selecting the airlines, dates, times, departure cities, and other flight-related options of your choice. The cruise lines may charge from $35 or more per person for this service, in addition to any airline charges.

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Booking air through the cruise line protects you if your flight is delayed and you either miss your cruise or are running late. If you are running late for your cruise, cruise line representatives will make every effort to get you to the ship before departure. If you miss your cruise altogether, the cruise line will reimburse you up to $500 in costs incurred while catching up with your ship at its next port of call.

In addition, air rates offered by the cruise lines are often less expensive than those available to the general public--especially on holidays and during high seasons--and the departure times and dates ensure that you will reach your departure port on time, barring any prolonged delays.

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Transfer costs depend entirely on the cruise line, your airport of arrival, and the distance from the airport of arrival to the departure port.

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You can reserve transfers by contacting us once you’ve booked your cruise. You must make reservations at least 14 days prior to your sailing date.

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Ship embarkation usually begins approximately 3 hours prior to departure. You should check your ticket package for an exact time.

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Your ticket package will include a detailed cruise itinerary. Most ships depart in the late afternoon around 4 or 5pm, but so can depart as late as 10pm. Be sure to check your detailed itinerary for an exact departure time.

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