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FREQUENTLY ASKED QUESTIONS : Ticketing & Documentation
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When do tickets come available?

How do I get my tickets?

What type documentation is required to travel?

Documents for non-US citizens?






 

 



When do tickets come available?

Generally, tickets are available within 10 days-4 weeks of your sail date. For last-minute bookings (within 30 days of sail date), you tickets may be issued as pier-pickup also know as “E-tickets” (you pick up the tickets at the pier on the day of your sailing).

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How do I get my tickets?

Most tickets are mailed to your home address, unless you request a different one. If you wish to have your ticket mailed to a different address, email us customercare@cruisesdirect.com and include your Reservation Number as well the new address you wish to have your tickets mail to. Remember to include a telephone number for that address as well as the company's name if it’s your work address.

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What types of documentation is requires to travel?

Apart from your tickets (cruise, air and land packages), all U.S. and Canadian citizens must present proof of citizenship.

For Travel to Europe, Asia and South America:
U.S. citizens must have a valid passport for travel.

For Travel to Caribbean, Bahamas, Mexico, Panama Canal:
The U.S. Government recently issued a requirement that all U.S. citizens must present proof of citizenship in the form of a passport for travel on most of our cruise itineraries. This requirement is scheduled to go into effect on 12/31/05. Please make the appropriate arrangements to comply with this new travel documentation requirement if you are traveling on a cruise or land vacation that returns to the U.S. after 12/31/05. For additional information, please visit www.travel.state.gov. To get a passport application, go to www.travel.state.gov/passport.

For example, you’re covered if you have the following combinations of identity:
1. U.S. or Canadian passport (not expired)
2. U.S. or Canadian passport (expired) and birth certificate
3. Driver’s license and birth certificate.

If you are married, have taken your spouse’s surname, and plan to use your birth certificate as a form of identification, you will need a marriage certificate or a valid photo I.D. card to support the name change.
Children under the age of 16 need proof of citizenship (e.g., passport or birth certificate) and should present photo identification if they have it. Children ages 16-18 need photo identification as well as the above.

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Documentation required for Non-U.S. Citizen?

Citizens of countries other than the United States and Canada (aliens) are required to present both a valid passport and an unexpired U.S. multiple re-entry visa (B-2 Visitor’s Visa) or a visa waiver. Resident aliens need both a passport and an alien resident card (green card). Aliens and resident aliens should contact the appropriate consulate, U.S embassy, or U.S. immigration office to inquire about necessary travel documentation. Non- U.S. Citizen should also check to see if any of the counties they are to visit may require them to hold a visa to enter the said port for call.

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